Product: Vinchin Backup & Recovery
Version: V9.0
KB Number: 200176
Last Modified: 2026-07-15 14:42:27
Discovered Version:v9
Question
1.On the license page, the number of actually backed-up VMs does not match the number of used licenses, as it shows that all licenses have been exhausted.
2.when editing and trying to submit backup tasks, the Vinchin web interface popped up an alert indicating that #169 licenses have been used up.
Answer
Issue Description
1.Adding or removing machines from a backup task may cause Vinchin to double-count backed-up vms.
2.If a virtual platform node has recently undergone a failover, the same VM UUID may be associated with multiple different host IDs, causing vinchin to miscount the total number of VMs.
Resolution
Upgrade vinchin system to V9.0.0.90995-SP2 or later, those versions have addressed most license issues.
If the issue persists after upgrading, please contact vinchin support team for help, we will provide assistance for you.
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