Contact the Vinchin Support Team via your preferred method
Get in Touch with Vinchin Support Team
You can contact us via Customer Portal, Web Contact Form, LiveChat, Email, or Phone.
Customer Portal (Recommended): Visit our Customer Portal to view troubleshooting guides, submit tickets, download installation package, manage license, and discuss in our official forum.
Web Contact Form: Leave your contact information and request through the online form.
LiveChat: Click the Message button in the lower-right corner of this page to start an online conversation.
Email: Send your request to us via customer.service@vinchin.com.
Phone: Call +86 199 3803 4070 for emergency assistance.