How can I renewal my service?
To renew your service, please contact sales@vinchin.com or your Vinchin sales manager. We will send you a service renewal contract and invoice. Please then refer to "What's the purchase procedure?" to complete the renewal process.
What benefits do Vinchin partners receive?
Partners enjoy multiple benefits, such as:
- Partner-level discount pricing
- Access to NFR (Not For Resale) licenses
- Sales & technical training
- Priority support
- Marketing resources and co-branding opportunities
- Lead sharing (for selected regions)
Are there different partner tiers?
Yes. Depending on your annual sales volume and engagement, Vinchin offers multiple partner tiers, such as:
- Authorized Partner
- Silver Partner
- Gold Partner
- Platinum Partner
Higher tiers enjoy larger discounts and additional benefits.
What is an NFR (Not For Resale) license?
NFR licenses allow partners to run Vinchin Backup & Recovery internally for training, demo, and customer presentation purposes. These licenses cannot be used for production environments.
Does Vinchin offer marketing support for partners?
Yes. Marketing support includes:
- Co-branded marketing materials
- Product brochures & whitepapers
- Joint online/offline events
- Campaign support
- Logo usage under partnership agreements
Do partners receive technical training?
Yes. Vinchin provides:
- Product training
- Hands-on technical onboarding
- Pre-sales support training
- Best practice guides
Advanced partners may receive certification opportunities.
Is there a minimum sales requirement?
Some partner tiers require an annual sales commitment. Entry-level partners generally have flexible requirements and can upgrade based on performance.
What types of partnership does Vinchin offer?
Vinchin provides several partnership models, including:
- Reseller / Distributor Partners
- Managed Service Providers (MSPs)
- Technology / Integration Partners
You can choose the model that best fits your business.
How do I apply to become a Vinchin partner?
You can submit an application through the Vinchin Partner Program page.
Our channel manager will contact you to verify your business information and guide you through the onboarding process.
Does Vinchin offer training or onboarding?
Yes. Training sessions can be arranged for customers and partners, including:
- Product introduction
- Console usage training
- Backup strategy design
This can be provided online or on-site, depending onthe region.
Will the version upgrade be done by ourselves, or will Vinchin assist with it?
Yes, you can upgrade it on your own, or our technical team can assist you.
How to upgrade to the latest version?
After finishing the renewal process, the customer can directly upgrade the latest version by upgrade package online.
60-DAY FULL-FEATURED FREE TRIAL
- No credit card required
- Get started in 10 minutes