How to resolve backup failure caused by deauthorization of the virtualization platform?

Product: Vinchin Backup & Recovery

Version: V7.0, V7.2, V8.0, V8.1, V9.0

KB Number: 200124

Last Modified: 2026-01-08 17:57:12

Discovered Version:v7.0 v6.7 


Question

After creating a backup task, an error indicating the virtualization platform is deauthorized causes the backup to fail (same error in v6.7 and v7.0).

[#3005] the host of the VM is not licensed

v7.2:

v6.7:


Answer

The host of the virtual machine is not licensed. The virtual machine platform host requires authorization.


Resolution

In the Infrastructure section,select Authorize/license to re-authorize the virtualization platform host.

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