Granular recovery failed with #28519 or #28533

Product: Vinchin Backup & Recovery

Version: V9.0

KB Number: 200211

Last Modified: 2026-09-02 17:08:08

Discovered Version:v9.0


Question

Granular recovery failed with #28519 Insufficient embedded resource or #28533 Failed to connect to embedded VM agent.

Job Failed, #[28519] Insufficient embedded resource. #[28533] Failed to connect to embedded VM agent.

Answer

Issue Description

Vinchin embedded resource may be not enough, which lead to create embedded lab failure.


Resolution

Upgrade vinchin system:

  • For the vinchin server running version: vinchin_enterprise_en-9.0.0.86562-SP1 or eariler, please upgrade vinchin to the latest version first.

Try to increase vinchin system resource:

  • Set the system configuration to at least 16C and 32 GB RAM.
  • Log into Vinchin GUI, Navigate to [Resources]->[DR Lab]->[DR Lab Management]->[Resource]:

Set the number of CPU cores 300% of the actual CPU core number, and the size of memory 90% of the actual memory size.

Enable hardware virtualization for the Vinchin system.

  • If vinchin is deployed on virtual platform, please enable hardware virtualization for it.

Contact vinchin support for help:

  • If the experiments above don't help, please contact vinchin technical support, share the system detailed information and system logs. please find the system logs from following path: [Monitor Center]->[Logs]->[System log] or [Monitor Center]->[System]->[System Monitor].

 

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