Product: Vinchin Backup & Recovery
Version: V7.0, V7.2, V8.0, V8.1, V9.0
KB Number: 200116
Last Modified: 2026-01-08 18:10:34
Discovered Version:v7.0
Question
Failed to add the Hyper-V virtual platform, resulting in error code:
Add virtual platform failed,error code:#4208,error description:scan virtual platform error.
Answer
This error occurs when the Vinchin system fails to scan the Hyper-V environment. It is typically caused by virtual machines being in an abnormal state on the host, selecting the incorrect virtualization platform type, or providing invalid authentication credentials.
Resolution
Please check the following conditions and apply the corresponding solutions:
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Abnormal Virtual Machines: If there are virtual machines in an abnormal or corrupted state within the Hyper-V host’s VM list, please delete or repair these VMs before attempting to add the platform again.
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Incorrect Platform Selection: Ensure that you have selected the appropriate virtualization type in the Vinchin console that matches your target environment.
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Authentication Credentials: Verify that the provided username and password are accurate and have sufficient permissions to access the Hyper-V host.
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