Granular recovery failed with #95 File not exist error. 

Discovered Version：v9.0

Question

Deploying Vinchin system using "vinchin_enterprise_en-9.0.0.90995-SP2.rocky9.x86_64_agentless_vm_backup.iso", then trying to do a granular recovery for windows or linux server, the job failed with #95 File not exist error.

However, instant recovery and original platform recovery run successfully.

Job Failed, #95 File not exist error.
#95 File not exist error, cdrom file not exist, path: /opt/vinchin/image/emd_image/winpe.iso

Answer

Issue Description

vinchin_enterprise_en-9.0.0.90995-SP2.rocky9.x86_64_agentless_vm_backup.iso only involves the basic vm backup function. So, some programs may be absent from this ISO.

All ISO files ending with "agentless_vm_backup.iso" does not include client plugins. Ideal for standard deployments without file, database, or OS backup requirements.

Resolution

Upgarde Vinchin to obtain full features

• For the vinchin_enterprise_en-9.0.0.90995-SP2.rocky9.x86_64_agentless_vm_backup.iso

please using this upgrade package: https://www.vinchin.com/download/?i=wd8dkdl3eq

MD5: 0312d94b57e9dddae58379b21399ecf9

• For the vinchin_enterprise_en-9.0.0.92348-SP3.rocky9.x86_64_agentless_vm_backup.iso

please using this upgarde package: https://www.vinchin.com/download/?i=s15otwzg1l 

MD5: d2f954dab9fc109eb332fb3b5bbee894

Contact vinchin technical support for help

• If the issue persists after upgrading, please contact technical.support@vinchin.com