Customer Stories
Customer Stories RADEX Poland Sp. z o.o.

RADEX Poland Sp. z o.o. Achieves Unified Protection for VM and Physical Environments with Vinchin Backup & Recovery, Building a Secure and Efficient 3-2-1-1-0-0 Backup Rule

Quick Overview
RADEX Poland Sp. z o.o.

Country

Poland

Industry

Manufacturing

Problems

The rapidly growing wooden door manufacturer Radex faced a challenge with its heterogeneous IT environment. It needed to protect 18 virtual machines on a VMware vSphere platform as well as multiple physical servers, while also flexibly utilizing existing SSD and NAS storage to build a tiered backup strategy. Traditional backup methods were time‑consuming and impacted operational efficiency, and the company lacked a unified management platform to simplify operations.

Environment

Vmware vSphere Client version 8.0.3.00500

Solution

To solve this, Radex deployed Vinchin Backup & Recovery Enterprise Edition. This single platform provides agentless VM backup and physical server protection, and strictly follows the 3‑2‑1-1-0-0 backup rule: the first copy is backed up quickly to SSD primary storage via LAN‑Free mode; the second copy is automatically replicated to a Synology NAS in the server room for local redundancy; and the third copy is further replicated to another Synology NAS in a different building for off‑site disaster recovery. In addition, backup encryption and WORM storage guard against ransomware attacks, while job orchestration automates complex backup tasks.

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RADEX Poland Sp. z o.o. is a leading manufacturer of wooden doors. Founded in Iława in 1986, thanks to efficient management and continuous investment, RADEX quickly became a significant manufacturer in the European market.RADEX products are found in numerous retail chains across Poland and Europe, establishing the company as a dynamically developing benchmark in the industry. 

Industry Challenges & Requirements

As a rapidly developing manufacturing enterprise, Radex's IT environment supports critical production data and business systems. With the expansion of virtualization and the diversification of data types, they faced the following challenges:

Unified Protection for Heterogeneous Environments:The IT environment includes both a VMware virtualization platform and multiple physical servers, requiring a unified data protection solution.

Multi-Storage Media Support: A need to flexibly utilize existing storage devices such as SSDs and NAS to build a tiered backup strategy.

Backup Speed and Efficiency:Traditional backup methods consumed significant time, impacting daily operational efficiency.

Simplified Operations Management:The IT team desired a unified backup management platform to reduce operational complexity and improve management efficiency. 

Why Choose Vinchin

Radex's Operations Director, Dominik Wąskowski, learned about Vinchin through a friend's recommendation and specifically valued its:

  • Excellent replication performance, meeting the need for fast backups.

  • Support for multiple storage media, allowing flexible integration with SSD, NAS, and other devices.

  • Focus on virtualized environments, providing native experiences like agentless backup.

  • Unified protection for VMs and physical servers, meeting all needs with a single platform.

  • Responsive technical support, with efficient collaboration between the commercial and technical teams.

Vinchin Enterprise Edition Core Features: Comprehensive Protection for VM and Physical Environments

Core Features of the Enterprise Edition

Centralized Monitoring Dashboard:A unified web console provides a complete overview of the backup environment, allowing real-time monitoring of all backup task statuses.

Backup Copy & Archiving:Supports copying backup data to secondary storage or archiving to the cloud, enabling a 3-2-1-1-0-0 backup rule.

Ransomware Protection:Supports backup data encryption and WORM storage to guard against ransomware attacks.

Job Orchestration: Supports automated orchestration of complex backup tasks, improving operational efficiency.

Building a Unified Data Protection Platform with Vinchin Enterprise Edition

Radex initially deployed Vinchin Backup & Recovery, purchasing a Standard Edition subscription for physical servers (2 servers) and the VMware virtualized environment (4 CPUs). The Vinchin technical support team provided remote assistance, completing software installation and policy configuration in a very short time. The time from initial contact to the first order was less than a week. As the business grew and requirements for data security increased, the customer's infrastructure changed in early 2026. The Vinchin team proactively assisted in changing the license from the "4c+2server Standard Edition" to the "6c Enterprise Edition," ensuring full coverage for VM backups and simultaneously enabling the physical server protection module.

The current environment is as follows:

  • Virtualization Platform: VMware vSphere 8.0.3, with a total of 18 virtual machines running on 3 Dell physical servers (each with 2 CPUs).

  • Primary Storage: SSD ME5024, hosting production data.

  • Backup Architecture: Strictly follows the 3-2-1-1-0-0 backup rule

First Copy: Using Vinchin Enterprise Edition to quickly back up VM data to the ME5024 storage (utilizing LAN-Free transfer mode).

Second Copy:Automatically replicated via the backup copy feature to a Synology NAS  located in the server room, achieving local redundancy.

Third Copy: Further replicated to another Synology NAS located in a different building,achieving off-site disaster recovery.

Immutable Copy: Enable Vinchin's WORM (Write Once, Read Many) feature to write critical backup data into a tamper-proof storage pool, effectively defending against ransomware encryption or malicious deletion.

Zero Data Error: Configure an automatic backup validation policy to perform integrity checks automatically after each backup; conduct a recovery drill every quarter to ensure 100% recoverability of backup data.

Zero Trust Access: Enable role-based access control, separate backup management accounts from the production environment, and log all operations for auditing, eliminating unauthorized access.

"All these settings provide excellent security and backup speed. The entire system runs smoothly without any problems. Vinchin Enterprise Edition allows us to protect both virtual machines and physical servers simultaneously, and the unified management interface greatly simplifies our operational work."

—— Dominik Wąskowski,

Operations Director and Board Member,

                                                                                                                                                                                    Radex Poland Sp. z o.o.


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