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Customer Stories

Customer Stories E.Leclerc

Centralized management and reliable data protection for E.Leclerc with Vinchin

Quick Overview

Centralized management and reliable data protection for E.Leclerc with Vinchin

Country

France

Industry

Retail

Problems

E.Leclerc was unable to resume business quickly and even couldn’t clearly know if backups are available after the backup is completed with a legacy backup solution, which greatly affected the business continuity.

Virtualization Type

Xenserver

Solution

With Vinchin VM backup solution, E.Leclerc can now schedule backup jobs at any time, moreover, they are able to store backup data on a weekly, monthly, and yearly basis. Besides, by Instant Recovery feature, E.Leclerc can reboot business in minutes when the error occurs in the data center, as well as quickly verify the validity and availability of our backups with the help of this feature.

 Honestly, we have been using the legacy backup solution to complete data protection after the company’s business model shift. However, we did not expect that many complicated problems appeared, which sometimes even affected the normal operation of the company. Meanwhile, it has lost the capability to perform features what we need due to the version upgrade restrictions. After serious consideration, we upgraded to Vinchin!

Jean Mario, Head of IT department

E.Leclerc

E.Leclerc - 1


Business Challenge

E.Leclerc founded on 1 January 1948 by Édouard Leclerc, is a French cooperative society and hypermarket chain, headquartered in Ivry-sur-Seine. As of 2012, E.Leclerc has more than 500 locations in France and 114 stores outside of the country. 

E.Leclerc's business involves at least a dozen industries, with hundreds of locations in France and even Europe, with at least tens of thousands of customers every day. "Our mission is to ensure that these locations operate smoothly without compromising our customers' shopping experience, so no interruptions or downtime is particularly important for us. But it's incredible that we were unable to resume business quickly and even couldn't clearly know if our backups are available after the backup is completed with a legacy backup solution, which greatly affected our business continuity. Therefore, we found that traditional backup software is not our effective assistant, but it added unnecessary capital and time consumption, which really made us a headache." says Mario

Furthermore, basically E.Leclerc's IT team had to set aside several days a week performing backup configuration manually and checking that the backups had finished successfully. "Not only that, but our whole procedure also was not centralized resulting in failure to locate and solve the error in time, finally backup failed became an issue. All in all, we experienced long backup and recovery times and too much time was spent on babysitting these backups. So we are more eager to have a simple VM backup solution to improve efficiency." says Mario.

Vinchin Solution

Since E.Leclerc wanted a VM backup solution that was operated simpler and more functional, Vinchin Backup & Recovery was the ideal choice for the company. "With Vinchin VM backup solution, we can now schedule backup jobs at any time, moreover, we are able to store backup data on a weekly, monthly, and yearly basis. Besides, by Instant Recovery feature we can reboot business in minutes when the error occurs in the data center, as well as quickly verify the validity and availability of our backups with the help of this feature, which is super handy for us in not only saving business recovery time but also not affect the praise in the minds of our customers," says Mario.

"With the Vinchin Web Console, we were able to centralize all company processes with little supervision from the IT team, we are probably saving half a day to a day on backup every week. Most importantly, Vinchin Backup & Recovery gave us an unexpected surprise, the simplicity of "Backup Copy" configuration has also allowed our company to copy Xenserver backups from the main office to other branches, so that quick recovery from the remote site in just a few clicks is possible, in case of a local disaster. Vinchin Backup & Recovery is, in fact, extremely easy to use. Once everything is configured, the product will do its work as expected." says Mario.

Result

"There have been no issues so far since using Vinchin Backup & Recovery, it has definitely met our expectations and removed our concerns that we had with backup efficiency and business continuity. It's also very cost-effective in the backup market, I'm happy to recommend Vinchin to my peers! " says Mario.


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