Environment

MySQL

Error Message

Instance Authentication failed, error code: #300059, error description: connect to mysql server failed

Cause

The database information may be entered incorrectly or the user does not have the remote access permission.

Resolution

  • Make sure that MySQL is running and that you have entered the correct database configuration file path(my.cnf), user name or password.
  • You need to check the user name used during the addition to authorize remote access. You are advised to let the database administrator perform this operation.

Change Password

Vinchin account password can be changed in Vinchin Membership system.

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