Old UUID still consuming license after virtualization platform reboot

jessica

After rebooting the virtualization platform it registered a new UUID in the backup system, but the old UUID still occupies a license slot, so the licensed count did not change.
Has anyone encountered this and know how to release the old UUID or refresh the license allocation?

Lawrence

Asking the same question

Iris Li

Hi, Jessica
Here's the solution:
In the backend database, modify the vm_host table, use host_ip to find the host experiencing the issue, and then change the authorization_flag field of the host that hasn't released authorization to 2 (usually 1 represents authorized, 2 represents unauthorized). Then, authorize again on the page.

update vm_host set authorization_flag = 2 where host_id = x

jessica

Iris Li Thank you for your reply when I was about to give up.