Vinchin 8.0.0 backup Sangfor SCP6.10 reports error #5238

Desmond Caldwell

Vinchin 8.0.0 backup Sangfor SCP6.10 reports error #5238
[ERROR:5238#sangfor kvm: check is support cbt error]: check is support cbt error.

Iris Li

Hi, Desmond
The underlying HCI version of SCP is too low and does not yet support the API port for SCP agentless backup, causing Vinchin backup to fail.

It is necessary to upgrade the HCI version to 6.10 (the version that supports the agentless backup port).

Note: The agentless backup port needs to be enabled. See the example in the following image.

Desmond Caldwell

Iris Li Thank you so much.