Cause of Issue
The operating system version may not be on the supported list, which can cause the volume filter installation to fail.
Resolution
- Preliminary Check
Verify whether the OS versions on both the source and target machines are on the supported list.
If they are not, the volume filter installation will fail, indicating the system is not supported.
- Check Driver Installation
Use the following command to check whether the driver is installed:
ls /lib/modules/$(uname -r)/kernel/drivers/vinchin
In most cases, installation failure is caused by OS or kernel incompatibility.
- Handling Secure Boot Issues
If you encounter the following error while installing the agent on the source or target machine:
could not insert 'vol_filter' : required key not available
it indicates that Secure Boot needs to be disabled.
After disabling Secure Boot, reinstall the plugin (for LiveCD machines, reconfigure as needed), and then proceed with the CDP task.
