William Hi — I’m trying to back up a VM on Sangfor HCI 6.8, but the web log shows: “Creating vm snapshot errro, [#1] Failed.” Any idea what’s causing this or how to fix it?
Iris Li William Hello, William. This is because the latest plugins are not included. Please contact our technical support team as soon as possible to replace them with the latest plugins. Thank you for your feedback, we have logged this issue.