The other problem we ran into a lot: add/edit vCenter/ESXi failure.
ERROR:3018 Add/Edit Virtual Platform failed, error description: scan vCenter error
Root Cause
- Connectivity problems between Vinchin and VMware. e.g., Firewall/Switches
- VMware version too low to add it. e.g., <5.x
- The abnormal VM on VMware: The VM which not have MAC address.
Resolution
Check Firewall rules, Switches network configuration or any other devices/software may effect the connection between Vinchin and VMware.
Check VMware version supported by Vinchin.
Check the abnormal VM which haven't setup MAC address. Add MAC address or delete the vm if useless.
Discussion: We would like to know and collect more situation from your side.
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