iVeri keeps the high data Availability and Maintains a Competitive Edge with Vinchin

By consolidating our data centers, we're becoming more strategic and efficient in the way we use technology to support the business. Vinchin Backup & Recovery is facilitating the consolidation, also is protecting our environment. Backups are our best friend, as long as we have a reliable backup, we know data is protected, available and resilient. Vinchin is the icing on the cake for backup.

Craig Boltman, IT Systems Manager

iVeri Payment Technology

Business Challenge

Founded in Africa, iVeri has been developing electronic payment technology since 1998 and firmly rooted a resourceful national company, providing products and services to clients all over the country. iVeri takes technology innovations for banks and businesses to facilitate multiple-channel transaction acceptance as their main purpose. Today, they have proceeded millions of transactions with customers in several countries. iVeri is a proven provider of best-of-breed multiple channel transaction technology. 

iVeri's experience gives them a distinct advantage when meeting the demanding needs of banks and businesses requiring multi-channel transaction acceptance. Business is booming for iVeri. To meet the needs of a rapidly growing company, iVeri is centralizing IT and protect the VMware environment, making it more secure, flexible, and efficient. "Almost all our business processes at iVeri rely on the use of information technology and IT infrastructure. Continuous improvement and growth of the IT systems are impossible without a consistent and efficient backup of IT estate allowing for centralized data management." Says Craig.

"To stand out and remain competitive in this evolving sector, we not only need to improve the quality of the service but also to ensure the highest level of uninterrupted operation of all processes. The challenge that we’re now facing is to improve the availability of IT systems so that our clients can visit 24.7.365." Says Craig "Meanwhile, the security of data is of primary importance, we couldn’t risk losing data because that will lead to catastrophic results. In a worst-case scenario, losing data could damage our firm's reputation and put us out of business."

Vinchin Solution

"Our partnership with Vinchin is key for our business success because it makes data security a top priority. Relying on Vinchin as a backup and data protection tool enables us to meet and exceed the strict security expectations of customers. Also, with Vinchin Backup & Recovery, each critical node is not only a backup but also has the ability to recover after an emergency either caused by a logical error or human interference. Backup jobs also process very quickly on a precise schedule, minimizing the effect on the availability of systems for users." said Craig.

"Simplicity is Vinchin’s one of the best attributes," Craig said. "When you need recovery, it's always a matter of urgency! Therefore, it is important that the procedure can be carried out easily by any member of the team. It is the case with some complex solutions that you need specialists that are trained and dedicated exclusively to the solution, but Vinchin helps to change the situation. Everyone now in my team is capable of taking care of recovery jobs whenever they’re needed, which, as a manager, gives me peace of mind.”

"In comparison, our experience with Vinchin's support team has been exemplary—we cannot praise them enough for this,” said Craig. “This has been true since the beginning of our relationship with Vinchin; their support exceeds that of any other vendor. When we run into an issue, we can immediately reach their high-level technical support that can usually resolve issues quickly. Along with advanced features and performance of Vinchin Backup & Recovery, that caliber of support instills a high degree of confidence that we chose the right solution."

Result

By providing iVeri with high data availability, Vinchin helps them to keep its commitments to both internal and external clients, whilst evolving to deal with ever-changing market conditions. And with the ability to create backups easily and quickly with guaranteed future restores, Vinchin Backup & Recovery is a satisfactory tool to ensure the continuity and uninterrupted operation of virtual systems within iVeri.