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Customer Stories

Customer Stories SixManager

Vinchin Backup Solution Guarantees SixManager's IT Services 24/7 Online

Quick Overview

Country

Chile

Industry

IT Services

Problems

Being an IT services company, that their business essence slogan is "Your goal is ours" for customers, SixManager needs their IT infrastructure to be online 24/7, thus the company’s many clients can receive quality customer service.

Virtualization Type

oVirt

Solution

Not only did Vinchin closely match our primary criteria, but it also the first official backup provider at oVirt Community, it enables us to have much broader conversations around data virtualization and protection.

For us a service provider, the value of Vinchin Backup & Recovery is in its versatility. We use it for data backup, migration, DR, upgrades, and ease of management. During the course of use, we saved time, in cases where a single file had to be recovered instantaneously. We now have a centralized backup solution with great functionalities and excellent support that is always available. With Vinchin Backup & Recovery, the SixManager saved time, money, and gained peace of mind, while I now spend the majority of my time not on backup administration, but on other IT related tasks.


Giorgio Solari V.

IT Director at SixManager


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Business Challenge

SixManager is a professional technology company that aims to provide innovative solutions for IT development. Founded in 2009, located at Providencia, Chile, where is a commune of Chile located in Santiago Province, Santiago Metropolitan Region, as well as a significant portion of Santiago's commerce. SixManager was established here, which contribution is to provide knowledge, methods, and experience in the provision, support, and maintenance of the technical infrastructure for data processing and cloud computing services, complemented by professional services that enable them to meet their customer's objectives.

 

Being an IT services company, that their business essence slogan is "Your goal is ours" for customers, SixManager needs their IT infrastructure to be online 24/7, thus the company’s many clients can receive quality customer service. Meanwhile, in the event of hardware or software failure for any reason, normal business operations could be affected until the servers were recovered and/or reconstructed. Therefore, in order to ensure 24/7 uptime, the company needs VM backup as an integral part of their IT infrastructure.

 

"We recognize that no one can be completely safe from natural disasters, power outages, viruses, or human error, like accidental data deletions. All these issues could negatively impact daily operations at SixManager by affecting stakeholders like employees and customers. Only by using a solid VM backup solution that will restore their data as fast as possible, SixManager can minimize downtime and eliminate data loss. "Says Giorgio.

 

Vinchin Solution

"We identified Vinchin as our best data backup and recovery solution through a competitive process. Since, recently we were migrated the IT environment from VMware to oVirt, the new virtualization also is a new attempt for us. Also, it also made it more difficult for us to find a data protection provider, everything had to be retested. However, " Says Giorgio.

 

"For us a service provider, the value of Vinchin is in its versatility. We use it for data backup, migration, DR, upgrades, and ease of management. During the course of use, we saved time, in cases where a single file had to be recovered instantaneously. With the feature of File Level Granular Recovery, we no longer need to restore entire VM to get specific files, instead, just a few clicks can easily find the target file from the VM backups and restore it quickly.” Says Giorgio, “Moreover, in other cases, we were even able to restore a few servers that failed after updates. We also want to take advantage of archive our VMs' backups to the cloud in the future."

 

"I love the web interface and dashboard, which provide ease of access and management, in contrast to the previous VM backup solution. Backup administration time is now minimal, as all backup jobs finish successfully and I receive email notifications every day. With Vinchin Backup & Recovery, we worry much less about our backup jobs and their integrity. Ultimately, we achieved peace of mind with Vinchin Backup & Recovery,” Says Giorgio.

 

Result

"In the past, when servers went down and all of our employs had nothing to do because of server's failure it was devastating. In Vinchin Backup & Recovery, we found a stable VM backup solution that lets us back up VMs faster and recover VMs in minutes and that is extremely helpful in order to keep our business operations available at all times. I personally receive notifications regularly about the state of backup jobs and I do not need spend much time on managing backup jobs. Vinchin Backup & Recovery helped the company achieve availability of business systems, while I also saved time on backup maintenance,” Says Giorgio.



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