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Customer Stories

Customer Stories Hostweb

Hostweb extended Vinchin license to protect their scaled-out RHV environment

Quick Overview

Country

Brazil

Industry

Cloud Services

Problems

Hostweb's business strategy is to offer the best customer experience in our industry, data availability and reliability are two of the most important metrics in the hosting business. Hostweb's customers require constant access to data because the demand for their products and services never stops.

Virtualization Type

RHV

Solution

With Vinchin Backup & Recovery, Hostweb maintains continuous data availability for intelligent data management. Vinchin helps Hostweb keep the data available to boost their business agility and innovation.

As a specialist in managing services and application with Data Center, we understand the significance of data protection. After evaluating various solutions available in the market, we zeroed in on Vinchin as the trusted partner for addressing the company's data challenges. High reliability, easy manageability, and a transparent, economical cost model of Vinchin Backup & Recovery meet all of our requirements. So that, as the cooperative continues to expand with sprawling data volumes, we add more sockets and choose Vinchin again!

Daniel Gurgel

IT Administrator at Hostweb Data Center

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Business Challenge

Hostweb, Data Center and Service provider that has more than 20 years of experience in the IT field, which offers solutions for organizations of any size and with diverse levels of complexity. With high infrastructure, made with high security and technology, Hostweb located at Fortaleza. Which is the fifth biggest city in Brazil, and is also an important industrial and commercial center of Brazil. With three sites in Fortaleza, being 1 building for managing and support, and 2 Data Centers, being one of then a pattern TIER 3.

 

Starting from the hosting of a site and going till high availability for ERP hosting and other critical systems, Hostweb cares for the quality of their projects and have the capacity to attend specific demands. Hostweb's customers require constant access to data because the demand for their products and services never stops. Thus, for Hostweb each one faces the same challenge: If their data isn't available, they can't run their businesses.

 

"Our business strategy is to offer the best customer experience in our industry, data availability and reliability are two of the most important metrics in the hosting business. If a hosting provider fails to provide customers with continuous access to their data, they will look for a new partner. That's why we need a solution to deliver dependable backup, recovery, and business continuity as a fully managed service with predictable recoverability for our customers across industry sectors. " says Daniel.

Vinchin Solution

After evaluating various solutions available in the market, Hostweb zeroed in on Vinchin as the trusted partner for addressing the company's data challenges. “Vinchin Backup & Recovery, which did not require the deployment of agents on virtual machines, it’s agentless. Therefore, avoided polluting our IT environment, and directly access hypervisor which leads a zero consumption of OS resources. That reducing both deployment time and operation workload, our teams are also able to free up time that being devoted to other tasks.” says Daniel.

 

With Vinchin Backup & Recovery, Hostweb maintains continuous data availability for intelligent data management. “Vinchin supports our business strategy to offer the best customer experience possible in our industry by ensuring data is always available. And Vinchin also is fundamental to the way we serve customers so that when we expand with sprawling data volumes and add more sockets, the partnership with Vinchin again was “a no-brainer,” says Daniel. “Vinchin enables us to provide competitive offerings to a broad range of customers, the Instant VM Recovery feature of Vinchin, helps to recover our total VMs in the RHV virtual environment, just in the seconds. That minimized the break-off time of critical businesses, helps us stay nimble and agile so we can meet clients' needs quickly.”

 

"Vinchin helps us keep the data available to boost their business agility and innovation. On the day-to-day level, we’re already reaping the benefits of the Vinchin Backup & Recovery, from a cost-saving and storage space perspective, but also in terms of man-hours," says Daniel.

Result

“In comparison to other providers on the market, Vinchin Backup & Recovery is more intuitive and offers a more flexible and cost-effective solution, that guaranteeing data integrity and safety and by implementing effective backups and recovery with a few clicks. So that, we decided to choose Vinchin not only once, since implementing the solution, we have been reassured in our initial choice of Vinchin and in our decision to deploy and extend the scope of the solution to the entire group.” says Daniel.



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